Effective Communication - 1225 Words

Effective communication with children, young people and families Good communication is central to working with children, young people, families and carers. It helps build trust, and encourages them to seek advice and use services. It is key to establishing and maintaining relationships, and is an active process that involves listening, questioning, understanding and responding. You should always communicate with them appropriately to match the stage of development, personal circumstances, and needs of the person you’re talking to. It is important to be able to communicate both on a one-on-one basis and in a group. Communication is not just about the words you use, but also about the way you’re speaking and your body language. You need†¦show more content†¦Consultation and negotiation †¢ Consult the child or young person, and their parents or carers from the beginning of the process. †¢ Make informed judgements about how to involve children, young people, parents and carers in decisions as far as is possible and appropriate. Take account of their views and what they want to see happen. Be honest about the weight of their opinions and wishes. †¢ Inform, involve and help the child or young person to express what they are feeling. Help them to describe what they are experiencing and to assess different courses of action. Help them understand the consequences of each and, where appropriate, agree next steps. †¢ Recognise that different people have different interests in a situation and be able to work with them to reach the best and most fair conclusion for the child or young person. †¢ Share reasons for action with the child or young person and their parent or carer, unless to do so would increase the risk of harm to them or another pe rson. †¢ Judge when, and how, to hand over control of a situation to others. Knowledge How communication works †¢ Understand the value of the role of parents and carers, and know how and when to refer them to further sources of information, advice or support. †¢ Know that communication is a two-way process. †¢ Know how to listen to people, make them feel valued and involved. †¢ Understand theShow MoreRelatedCommunication : Effective And Effective Communication818 Words   |  4 PagesEffective communication is an extremely important piece in a business organization. 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